Job Description

Business Office Manager Escalante, The Lakes Community (Las Vegas, NV)

Frontier Management is seeking an outstanding Business Office Manager to join Escalante at The Lakes community located in Las Vegas, NV. Demonstrated success as a leader in similar settings is required.

Base Pay Range

$62,000.00/yr - $65,000.00/yr

Performance-Based Bonus Program

Position qualifies for a Performance Based Bonus Program! Incentivizes diligent efforts and outcomes, positively impacting the Company by controlling costs, maintaining high resident satisfaction, and reaching high census targets.

Responsibilities

• Professionally greets visitors and directs inquiries in a positive, service?oriented manner.
• Answers phones, accepts appropriate information or messages, and provides backup to receptionist as needed.
• Promotes and maintains positive relations with residents, families, staff, and guests.
• Provides marketing tours and arranges marketing meals, as appropriate.
• Participates in recruiting, interviewing, evaluating and supervising receptionist staff, ensuring adequate staffing and quality service.
• Assists the Executive Director and key department leaders with pre?employment screening of new hires.
• Receives and distributes mail to appropriate personnel and residents.
• Regularly updates staff bulletin boards, resident bulletin boards, and related communication areas.
• Receives and records monthly rental and other payments, updating the A/R system as needed.
• Updates the A/R system daily with all census changes; move?ins, move?outs, transfers, and level?of?care changes.
• Monitors and collects all past?due rents in a timely manner, working with Medicaid case managers, residents, family members, and responsible parties.
• Maintains resident, employee, and other business files.
• Prepares semi?monthly payroll report for staff and submits hours to the Payroll Department.
• Enters all new employee information, wage changes, address changes, and termination information into the intranet website.
• Communicates with the Staff Accounting as often as necessary to ensure that A/P, A/R, and payroll processes operate smoothly and to resolve any issues in a timely manner.
• Performs other duties as assigned.

Qualifications

• Excellent written and verbal communication skills.
• Basic clerical skills, including typing, filing, light bookkeeping, and computer proficiency; ability to work in an environment with multiple interruptions.
• Conflict resolution skills; ability to resolve disputes effectively and positively.
• A pleasant nature and willingness/desire to work with the elderly.
• Team?player attitude.
• Good interpersonal skills with all levels of staff, residents, families, and the public.

Benefits

Medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, and 401(k) plan with competitive match. Additional benefits include a work environment that encourages initiative and respect.

Equal Opportunity Employer / Drug-Free Workplace.

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