Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

TW1nOFpEckd0cUgyd0dxTnFRUUxQQk43M2c9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Immediate start, Remote job, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Tata Consultancy Services

Junior Java Developer Job at Tata Consultancy Services

Hi, Please find one of the urgent jobs opening and send across your updated resume if you are available. Job Title: Junior Java Developer Location : New Jersey and Florida Job Type: Full Time Responsibilities Develop, create, and modify general... 

Atlantic Constructors, Inc.

Construction MEP Estimator Job at Atlantic Constructors, Inc.

 ...The Estimator must be a flexible and adaptable team player with good communication skills. Essential Functions Review all construction documents including Instructions to Bidders, Bid Forms and Scope of Work Solicit subcontractor and vendor quotations to... 

Sandman Structural Engineers

Structural Engineer- Entry Level Job at Sandman Structural Engineers

Sandman Structural Engineers (SSE) is seeking an entry level Structural Engineer. As a Structural Engineer at SSE, you are responsible for performing design work on assigned projects with other engineers and technicians to enable the success of our clients and our people... 

Strativia

Excel Expert / Microsoft 365 Solutions Analyst Job at Strativia

 ...Job Purpose: We are seeking a highly skilled Excel Expert / Microsoft 365 Solutions Analyst to support the optimization and oversight of enterprise information systems and data-driven decision-making. The ideal candidate will be certified in Microsoft Excel and demonstrate... 

Jobot

Senior Accountant - Contract to Hire! Job at Jobot

 ...oriented Junior Accountant to join its growing team. This is an entry-level opportunity with a contract-to-hire option. The ideal...  ...department. Qualifications: 1. A Bachelor's Degree in Accounting, Finance, or a related field. A Master's Degree or CPA certification is...