Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Chief of Staff, Chief AI & Data Officer

Overview

Mastercards AI & Data organization is seeking a strategic, highimpact Chief of Staff to partner directly with the Chief AI & Data Officer and the senior leadership team. This role is pivotal in driving operational excellence, strategic alignment, and crossfunctional execution across a dynamic and rapidly evolving technology landscape. The AI & Data organization encompasses the full spectrum of data infrastructure, analytical platforms, AI capabilities, and engineering teams supporting Mastercards Services product portfolio.

Key Responsibilities

• Strategic Partner to the Chief AI & Data Officer: Act as a trusted advisor, thought partner, and operational leader to the Chief AI & Data Officer, helping shape and execute the organizations vision and priorities.
• Drive Exceptional Execution Across the AI & Data Team: Understand and track priorities, ensure items are addressed, and identify areas where the team could be operating more effectively and efficiently.
• Operational Excellence & Decision Enablement: Lead rhythmofbusiness activities including QOR, earnings preparation, and strategic reviews. Synthesize insights, identify risks and opportunities, and enable datadriven decisionmaking.
• Executive Team Coordination: Orchestrate leadership offsites, weekly directs, and crossfunctional forums to foster alignment, accountability, and collaboration. Drive followthrough on strategic initiatives and ensure visibility of progress.
• Enterprise Alignment & Influence: Collaborate across Mastercards ecosystemincluding Core Products, Commercial, New Payment Flows, Finance, People & Culture, Legal, Marketing, and MA Technologyto ensure AI & Data initiatives are aligned with broader enterprise goals.
• Executive Communications & Narrative Development: Craft compelling internal and external narratives, executive presentations, and strategic messaging for audiences ranging from the Board to global teams. Drive clarity and engagement through Quarterly Business Reviews, governance forums, newsletters, and leadership communications.
• Employee Engagement & Culture Stewardship: Champion employee experience through All Hands meetings, community engagement, and other cultural initiatives in partnership with People & Culture.
• Program Leadership: Lead and manage highimpact, crossfunctional programs and initiatives. Navigate ambiguity, solve complex problems, and deliver outcomes that move the business forward.
• Confidential Advisor: Handle sensitive information with discretion and integrity. Anticipate organizational dynamics and proactively address challenges with tact and insight.

About You

• Experience as an Operational Leader: Highly organized, detailoriented, and capable of managing multiple priorities in a fastpaced, highstakes environment. Prior Chief of Staff role is a plus.
• Executive Presence & Influence: Proven ability to operate at the highest levels of the organization, influencing senior stakeholders and driving strategic outcomes.
• Strategic Communicator: Exceptional writing and storytelling skills; adept at translating complex strategies into clear, compelling narratives.
• Analytical & Insightful: Strong business acumen and analytical skills; able to distill data into actionable insights and recommendations.
• Trusted Partner: Demonstrated ability to build trust, manage confidential information, and navigate sensitive organizational dynamics.
• Agile & Adaptive: Comfortable with ambiguity and change; thrives in dynamic environments and brings creativity to problemsolving.
• Relationship Builder: Strong interpersonal skills and ability to foster collaboration across diverse teams and functions.

Mastercard is a meritbased, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

• Abide by Mastercards security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercards guidelines.

Pay Ranges

Purchase, New York: $192,000 - $307,000 USD

New York City, New York: $200,000 - $320,000 USD

Seniority Level

Executive

Employment Type

Fulltime

Job Function and Industries

Administrative; Industries: Financial Services, IT Services and IT Consulting, Technology, Information and Internet

Job Tags

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