Customer Service Representative Job at Acro Service Corp, Johnston, IA

TjI4NVp6SE50S0h3eEcyQnBBY0hNeDk1MGc9PQ==
  • Acro Service Corp
  • Johnston, IA

Job Description

REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE:

* Fluent in Spanish

* Skills in interpersonal communications, negotiation, and conflict resolution

* Experience with customer service / support

* High comfort level and experience with consumer software applications

* Strong computer and troubleshooting skills

* Ability to work off-shift hours and occasional holidays to support the business

* Experience with data management

DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:

* Knowledge of agriculture customers

* Agriculture operations experience, including Precision Farming experience

* Prior work experience in Agriculture or Technology dealer channels

* Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline

Contact Center is open from 5am - 5pm CST, Monday - Friday

· Occasional holidays, weekends and overtime based on the needs of the business

· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.

· Candidate will work on-site (Johnston, IA) five days a week with the option to work from home on Friday's

SPECIAL CONSIDERATIONS:

· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.

· Takes approximately 3-4 months from start date to reach full productivity.

· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.

Onboarding Attendance Policy:

Contingent employees within their training period (about 5-7 weeks of employment) are not eligible to take any time off. Unexcused absences and/or tardiness during training and mentoring days could result in immediate termination. To determine if an absence is excused work with your direct supervisor.

Interviews will include behavioral based questioning

· Candidate will be asked to share specific examples

Job Tags

Holiday work, Work experience placement, Immediate start, Shift work, Monday to Friday,

Similar Jobs

Tata Consultancy Services

Junior Java Developer Job at Tata Consultancy Services

Hi, Please find one of the urgent jobs opening and send across your updated resume if you are available. Job Title: Junior Java Developer Location : New Jersey and Florida Job Type: Full Time Responsibilities Develop, create, and modify general... 

Civil Tec Engineering & Surveying PC

Construction Inspector Job at Civil Tec Engineering & Surveying PC

 ...Civil Tec Engineering & Surveying P.C. We have an immediate opening for a NICET Level III Construction Inspector with highway/bridge construction experience for the 2025 & 2026 construction seasons for a bridge rehabilitation project in the Village of Brewster, Putnam... 

HCA Florida JFK Hospital

Cardiac Catheterization Technician Job at HCA Florida JFK Hospital

 ...many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. ~ Additional options for dental and vision benefits, life and disability... 

LHH

Operations Manager Job at LHH

 ...goals of business Ensure all quality standards are met Qualifications ~10+ years of experience in a similar role of OTC, cosmetics manufacturing, or pharmaceutical manufacturing REQUIRED. ~ Proven Safety Regulations knowledge within these manufacturing... 

NX Direct

Junior Account Manager Job at NX Direct

 ...Junior Account Manager - Entry-Level Opening Are you looking for a career that delivers opportunities based on your OWN personal development and competitive spirit, rather than your experience level? The entry-level Sales Account Manager at NX Direct provides exemplary...