Customer Service / Support Specialist Job at Proactive Medical Products, Mount Vernon, NY

TkcwN1l6REt2YUx5eDI2QW9RWUpNeFIrMGc9PQ==
  • Proactive Medical Products
  • Mount Vernon, NY

Job Description

Job Description

Job Description

About us

We are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.

Our work environment includes:

  • On-the-job training
  • Casual work attire
  • Relaxed atmosphere
  • Safe work environment

Deliver Customer Service & Technical Support by responding to customer needs with accuracy and in a timely manner. Develop and maintain a high level of product and technical knowledge of our medical products. Field and resolve customer issues and questions-escalating when necessary. Take ownership of process and orders from start to finish.

Responsibilities:

  • Answering inbound calls, processing orders through company software.
  • Following up to make certain orders are processed and shipped.
  • Resolve and troubleshoot technical product issues with customers.
  • Be your best self-open to new ideas-"Can do" attitude.
  • Show up every day with a smile. Bring a love for our small company, its employees, vendors and most importantly our customers.

Job Type: Full-time

Benefits:

  • 401(k)
  • Health insurance
  • On-the-job training

 

Experience level:

  • Minimum 5 years
Company Description

We are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.

Company Description

We are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.

Job Tags

Full time, Casual work,

Similar Jobs

Bank-Tec South

First Line Service Technician Job at Bank-Tec South

 ...Job Description Job Description First Line Service - (First line technicians duties include general maintenance of ATMs and cash replenishment of machines) Applicant should have prior cash handling or banking experience. Must have valid drivers license. Cell phone... 

Great Clips

Hairstylist Job at Great Clips

Job Description Job Description Forest City AD: Great Clips - 145 Plaza Dr, Forest City, NC 28043$300 Sign-On Bonus! Be One of the GREATS at Great Clips - Forest City, NC Join a locally owned Great Clips salon, part of the world's largest salon brand, and discover...

Air Line Pilots Association

Sr. Legislative Representative Job at Air Line Pilots Association

 ...Air Line Pilots Association, International (ALPA) , the largest airline pilot union in the world and the largest non-governmental...  ...Reporting to the Associations Manager, Government Affairs and working collaboratively with other departments, they will function as part... 

Only Data Entry

Remote Data Entry Operator (Junior) - Growth Path Job at Only Data Entry

 ...A data processing company is seeking a Remote Data Entry Assistant. This entry-level role demands a keen eye for detail to ensure data accuracy and efficiency. As part of the team, you will play a critical role in maintaining the integrity of data, facilitating meaningful... 

Smith's Food and Drug

DELI/COFFEE SHOP BARISTA Job at Smith's Food and Drug

 ...service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate the company's...  ...experience Ability to complete Initial Store Training and pass barista certification with a score of 90% or better Ability to...