Job Description
Are you looking for more a place to work where you feel like a family member? OSM is a high-growth, $620M+ global B2C ecommerce shipper headquarters in Glendale Heights, IL. At our core, however, we are a family-owned business and still have a culture of a start-up, fostering a close-knit team. We are currently adding to our Customer Success team.
Our current opening is an in-office Monday-Friday, 9am-5pm, Customer Success (CS) Specialist that will play a critical role in fostering the relationship with our valuable customers. On a high-level, the CS Specialist will provide our customers with ongoing phone and email support, resolve any shipping issues they may have, run them KPI reports, and update our various systems ensuring data integrity with our metrics. This is a full-time role with benefits. Key Job Responsibilities:Required Education and Experience
Benefits
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