Information Technology Project Engineer Job at Optomi, Charlotte, NC

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  • Optomi
  • Charlotte, NC

Job Description

Job Description

IT Project Engineer (Azure / Windows / VMware

Optomi, in partnership with a growing managed services organization, is seeking a Senior IT Project Engineer to design, implement, and support complex IT projects for enterprise and SMB clients. This is a senior-level, hands-on, client-facing role that requires strong technical expertise across infrastructure, networking, cloud services, and security. The ideal candidate is comfortable owning projects end to end, communicating directly with clients, and delivering reliable, well-documented solutions aligned with security and best practices.

What the Right Candidate Will Enjoy

  • Leading and executing end-to-end IT infrastructure and cloud projects
  • Working directly with clients and stakeholders in a managed services environment
  • Hands-on involvement with Azure, Microsoft 365, networking, and security technologies
  • Joining a tight-knit, collaborative team with strong values and long-term tenure

Experience of the Right Candidate

  • Bachelor’s degree in Computer Science, Information Technology, or related discipline, or equivalent hands-on experience
  • Strong Azure expertise
  • Experience with firewalls, VLANs, and VPN configuration/troubleshooting
  • Experience with email migrations, including tenant-to-tenant Microsoft migrations
  • Virtualization experience with VMware and/or Hyper-V
  • Experience troubleshooting messaging issues, including email message tracing
  • Familiarity with IT Glue, ConnectWise, and structured project documentation
  • Ability to prioritize effectively and work in a project-driven, team-based environment
  • Senior-level experience delivering complex IT projects in a managed services or consulting environment
  • Strong expertise in Microsoft 365, Azure, and infrastructure design
  • Experience with server, network, firewall, VPN, backup, and disaster recovery solutions
  • Proven ability to operate in client-facing roles, explaining technical concepts clearly and professionally
  • Experience following change control, documentation, and implementation methodologies
  • Strong communication, organization, and time management skills
  • Ability to manage multiple projects, meet deadlines, and deliver within budget

Responsibilities of the Right Candidate

  • Review project scopes and participate in technical pre-sales discussions
  • Provide input on timelines, hardware/software requirements, and implementation strategy
  • Design infrastructure and network solutions aligned with security best practices and client needs
  • Execute IT projects including but not limited to:
  • Microsoft 365 and Azure migrations
  • SharePoint setup and data migrations
  • Server and network infrastructure deployments
  • Firewall and VPN installations
  • Backup, disaster recovery, and security solution rollouts
  • Ensure smooth handoff to service desk and proactive support teams
  • Adhere to change control, implementation, and documentation procedures
  • Act as the primary technical resource during project kickoff and status meetings
  • Provide regular updates and coordinate with operations and client stakeholders
  • Deliver end-user training or documentation as required
  • Maintain complete project documentation in IT Glue and ConnectWise
  • Ensure configurations, credentials, and diagrams are accurately recorded
  • Conduct thorough internal handoffs to service teams

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