Internet Sales Representative Job at The Bachrach Group, Farmingdale, NY

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  • The Bachrach Group
  • Farmingdale, NY

Job Description

Job Description

Job Description

Internet Sales Representative

Location: Farmingdale, NY

Pay: $18/hour

Key Responsibilities:

· Respond to customer inquiries via phone, email, chat, and other digital channels

· Provide information on products, pricing, promotions, and order status

· Assist customers with navigating the website and making purchases

· Offer personalized product recommendations based on customer needs

· Handle post-sale support including order tracking, returns, and exchanges

· Support online marketing efforts (campaigns, promotions, email newsletters)

· Ensure product listings are accurate, current, and optimized for SEO

· Maintain detailed records of customer interactions using CRM tools

· Monitor online sales trends and identify opportunities for improvement

· Share customer feedback with the merchandising team to help guide inventory decisions

· Stay knowledgeable about product offerings to guide informed purchasing

· Work toward monthly and quarterly sales targets and KPIs

Qualifications:

· High school diploma or equivalent required; college degree preferred

· Experience in sales, account management, or e-commerce highly preferred

· Strong communication and customer service skills

· Proficient in Microsoft Office (Excel, Word, Outlook)

· Familiarity with CRM software (e.g., Salesforce, HubSpot)

· Quick learner with the ability to absorb product and service knowledge

· Organized, detail-oriented, and able to multitask effectively

· Team player who can also work independently

· Experience with e-commerce platforms (e.g., Shopify, Magento) is a plus

Job Tags

Work at office,

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