Join to apply for the IT Support Engineer role at BAE Networks . Job Description Join BAE Networks, a leading organization in the IT industry, as we actively search for driven and talented IT Support Engineers to become a vital part of our dynamic team. In this role, you will have the opportunity to showcase your expertise and make a significant impact by delivering exceptional technical assistance and support across various client environments. Why should you apply? Cutting-edge Environment: BAE Networks thrives on innovation and stays ahead of the curve with the latest technologies and trends. As an IT Support Engineer, you will be immersed in a dynamic work environment that encourages continuous learning and provides exposure to diverse systems and solutions. Meaningful Impact: Your contributions will be instrumental in ensuring seamless operations for our clients. You will resolve complex technical issues, enhance system performance, and contribute directly to their success. Collaborative Team: Join a supportive and knowledgeable team passionate about technology, with mentorship opportunities, knowledge sharing sessions, and a strong network for your professional growth. Career Development: We invest in our employees' long-term success, offering a clear growth path and opportunities to expand your expertise. Competitive Compensation and Benefits: We offer a highly competitive salary, comprehensive benefits including health insurance, 401k, paid time off, and more, to support your well-being and work-life balance. Your Responsibilities: Support existing client environments Track and document configurations with strong details Assist project team with new client onboarding Follow and continually improve internal procedures Adhere to deadlines and time targets Maintain required project documentation Necessary Qualifications: Extensive experience in information technology Strong time and team management skills Strong analysis and critical thinking skills Experience with Microsoft Windows Server platforms and Office/Microsoft 365 Experience with Fortinet products (firewall, switch, APs) or similar platforms Experience with IP-based phone systems Attention to detail and meeting deadlines Excellent communication skills, both intra-office and client-facing No-Go's: You will not be hired or not remain employed if you: Are lazy with documentation and time tracking Have issues with over-the-top client communication Prefer to argue rather than accomplish tasks Refuse to follow standard processes Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Referrals increase your chances of interviewing at BAE Networks by 2x. Get notified about new IT Support Engineer jobs in Troy, MI . #J-18808-Ljbffr BAE Networks
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