Job Description
Salary: $50,000 - $65,000 a year
Spa Manager Job Description
Reports to: Owner/Franchisee
Coordinate Positions: Spa Manager works closely with a Collaborating Physician, Nurse, Nurse Practitioner, Physicians Assistant, Esthetician and Guest Experience Specialist
Subordinate Positions: Nurse Practitioner/Physicians Assistant, Nurse, Esthetician and Guest Experience Specialist
Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, and ensuring that expenses are maintained within the budget provided.
Primary functions include, but are not limited to:
(1) providing outstanding Guest service and satisfaction
(2) revenue generation and enhancement
(3) staff management and training
(4) payroll and inventory management
(5) financial management
(6) special events programming and marketing
(7) Social media and digital marketing strategy, including content planning and execution to drive brand awareness, engagement, and new client growth
Essential Skills:
Work Environment: Spa environment
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