Job Description
Job Description
Job Description
Description
We are now seeking an experienced and qualified individual to join our team as a Network Engineer I in our Lubbock, TX office. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth, and advancement opportunities.
Responsibilities & Duties
- Proactively monitor and maintain customer network infrastructure.
- Create and manage tickets for network issues.
- Troubleshoot network and server problems.
- Document network configurations, processes, and troubleshooting steps.
- Perform routine maintenance and software upgrades on customer equipment.
- Escalate complex issues to appropriate resources.
- Communicate technical concepts clearly and concisely.
- Develop knowledgebase solutions for common issues.
- Work flexible shifts and participate in on-call rotation.
- Efficiently handle incoming/outgoing calls in a professional and knowledgeable manner.
Qualifications
Education:
- A bachelor’s degree in computer/management information systems, engineering, computer science, or equivalent is required.
- Experience may be considered in lieu of a degree requiring a high school diploma or GED.
Experience:
- Experience with Layer 2 Ethernet switching, DHCP, DNS, and Linux command line.
- Knowledge of Ethernet switching, IP routing, VoIP, and general networking principles.
- 0-3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks (entry-level and experienced candidates welcome).
Skills:
- Ability to work in a fast-paced, team-oriented environment.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
Additional Information
Work Schedule:
- Full-time, non-supervisory
- On-call required
Compensation:
JSI offers a rewarding and challenging career at every level of the organization. We are dedicated to supporting our employees with:
- A competitive salary and comprehensive benefits package
- Health Insurance (Medical, Dental, Vision)
- Retirement Plan – 401(k)
- Paid Time Off (vacation, sick leave, and holidays)
- Life and Disability Insurance
- A diverse, dynamic, and engaging work environment
- Ongoing training and educational opportunities
- Professional growth and development initiatives
At JSI, we are committed to fostering an environment where our employees can thrive both personally and professionally.
Travel:
Job Tags
Holiday work, Full time, Immediate start, Flexible hours, Shift work, Night shift,