Job Description
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
Greets patients and assist with resolving patient issues or raising patients issues.
Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link.
Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service.
Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed.
Process and track referrals and authorizations for various insurance types.
Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
Monitors and assess their own workflow to find opportunities for improvement.
Explains policies, procedures, or services to patients using administrative knowledge
Participates in daily huddles and staff meetings.
Promotes and practice infection prevention standards and all department policies and procedures.
Qualifications
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
Req ID : 13790
Working Title : Patient Service Rep - Internal Medicine (Marina del Rey)
Department : IM - Marina
Business Entity : Cedars-Sinai Medical Care Foundation
Job Category : Administrative
Job Specialty : Admissions/Registration
Overtime Status : NONEXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $21.29 - $33.00
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
...St. Thomas High School Title: Accounts Receivable Manager Year: 2025-2026 School Year Supervisors: VP of Finance FLSA: Exempt ACCOUNTS RECEIVABLE MANAGER The Accounts Receivable Manager is responsible for all aspects of the accounts receivable function...
At Houston Methodist, the Patient Sitter position functions as competent and demonstrates knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, providing...
...Oncology - Radiation Physician at Aequor Healthcare , LLC summary: The position is for a Radiation Oncologist in an outpatient community-based hospital in Fitchburg, MA, managing 20-25 patients daily with advanced radiation treatments such as SBRT, IMRT, and 3D therapy...
...Job Title: Seasonal GIS AnalystJob ID: 26-00053Worksite Location: Onsite at the Sentera location in St. Paul, MNWork Hours: Typical work hours are 8 am to 4:30 pm Monday through Friday. Weekend work is highly likely and required.Duration: 04 months on W2 contractSUMMARY...
...Job Title: Equity Research Analyst- Small/Mid Cap, Industrials/Consumer Sector Reports to (title): EVP, Portfolio Manager Company Description: Founded in 1964, Alger is widely recognized as a pioneer of growth-style investment management. Headquartered in...