Job Description

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• Lead, coach, and develop the QA managers and their teams and three Chicago Plants to ensure strong execution of quality and food safety responsibilities across all shifts.
  
• Ensure compliance with applicable FDA, USDA, and state food safety regulations and customer requirements.
  
• Oversee facility audits including third-party certifications (e.g., BRC, SQF, AIB), customer inspections, and internal GMP reviews, and all Chicago plants
  
• Manage and continuously improve programs related to HACCP, HARPC, allergen control, sanitation, pest control, traceability, and product hold/release.
  
• Collaborate with Operations, R&D, Maintenance, and Sanitation to proactively resolve quality issues and drive root cause corrective actions.
  
• Lead or support investigations related to product complaints, deviations, and non-conformances.
  
• Ensure documentation and data integrity across all QA systems, including product testing, calibration records, and process control charts.
  
• Develop and monitor quality KPIs and present metrics to plant and corporate leadership.
  
• Partner with HR to ensure QA training programs are maintained and effectively implemented.
  
• Support implementation of corporate and customer-driven quality initiatives at the site level.
  

Key Responsibilities:

• Lead, coach, and develop the QA managers and their teams and three Chicago Plants to ensure strong execution of quality and food safety responsibilities across all shifts.
  
• Ensure compliance with applicable FDA, USDA, and state food safety regulations and customer requirements.
  
• Oversee facility audits including third-party certifications (e.g., BRC, SQF, AIB), customer inspections, and internal GMP reviews, and all Chicago plants
  
• Manage and continuously improve programs related to HACCP, HARPC, allergen control, sanitation, pest control, traceability, and product hold/release.
  
• Collaborate with Operations, R&D, Maintenance, and Sanitation to proactively resolve quality issues and drive root cause corrective actions.
  
• Lead or support investigations related to product complaints, deviations, and non-conformances.
  
• Ensure documentation and data integrity across all QA systems, including product testing, calibration records, and process control charts.
  
• Develop and monitor quality KPIs and present metrics to plant and corporate leadership.
  
• Partner with HR to ensure QA training programs are maintained and effectively implemented.
  
• Support implementation of corporate and customer-driven quality initiatives at the site level.
  

Qualifications:

• Bachelors degree in Food Science or related field.
  
• Minimum 7-10 years of progressive QA/Food Safety experience in a food manufacturing environment, with at least 5 years in a leadership role.
  
• Strong knowledge of FSMA, HACCP, GMPs, and food safety regulatory compliance.
  
• Experience with bakery or high-volume food manufacturing environments strongly preferred.
  
• Demonstrated success leading teams and managing third-party audits.
  
• Strong analytical and problem-solving skills; data-driven decision-making required.
  
• Excellent communication and cross-functional leadership skills.
  
• Proficiency with QA software systems, Microsoft Office Suite, and ERP platforms (e.g., SAP, Plex, etc.).
  

Working Conditions:

• Based full-time on-site at the Corporate HQ in Chicago, with regular travel to three Chicago Plants.
  
• Must be available to support QA coverage across all shifts as needed.
  
• Exposure to a manufacturing environment with variable temperatures and allergens.
  

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing

• Industries

  Food and Beverage Services

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