Job Description

Records Officer

Are you detail oriented with strong people skills? Do you have a keen eye for all things records related and have strong computer skills? Look no further. Phoenix Job Corps is in need of a Records Officer in our Student Records Office. As Records Officer, you will be responsible for the maintenance, accuracy and completeness of student records and schedules.

Position duties include:

• In the absence of the Student Records Manager, manages Student Records staff.
• Ensures strict confidentiality of confidential information, to include operating policies and procedures, handbooks, data, employee and personnel information, program information, contract proposals, financial information, student information and/or any other information of a confidential nature.
• Audits and verifies all separating student records for accuracy, validity and integrity.
• Ensures the accurate and complete maintenance of students records to facilitate the timely submission of required reports.
• Ensures the Centers compliance with the requirements and provisions of the CIS database management program.
• Ensures compliance with all USDOL and Job Corps guidelines regarding student accountability and required documentation and complies with Financial Audit requirements.
• Assists students on matters concerning pay, allowances, leave, travel, etc.
• Assists in training Records Clerks and other department staff in the maintenance and completion of student records.
• Ensures the accurate and complete maintenance of student records to facilitate the timely submission of required reports.
• Understand, follow, and continually implement program integrity per Adams SOPs, PRH, and Job Corps regulations.
• Provides superior customer service at all times.
• Provides required/supplemental training for new and current employees.
• Mentors, monitors and models the Career Success Standards as required by the PRH.
• Shows respect and courtesy to students and holds them accountable for their actions and behavior.
• Provides quality services for students and ensures that quality is maintained and student needs are met.
• Pursues improvement and enhancement of requisite services.
• Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge.
• Provides quality and timely information to DOL/Company when requested.
• Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate action is taken and that problems are in fact corrected.
• Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.
• Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include assignments to temporarily perform job responsibilities of other departments and positions.
• Other duties as assigned.

Qualifications:

• High School Diploma or equivalent required.
• Degree or certification from an accredited or relevant certified training program or school preferred.
• Supervisory experience in records keeping, administrative support and electronic records preferred.
• Computer literacy and proficiency in spreadsheet and word processing applications required.

Benefits include:

• Competitive hourly wage of $19.63/hour
• Employer paid medical insurance
• Dental insurance

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