Job Description

The Release of Information Specialist is responsible for daily processing of protected health information disclosures to health care providers, insurance companies, and government agencies including social security, and other entities for the purposes of continuing care, payment and health care operations. Must ensure that every release of information is in compliance with the request, authorization, company policy and federal and multiple state regulatory requirements for a psychiatric setting including Health Insurance Portability and Accountability Act (HIPAA) and accrediting agencies. This position must provide exceptional customer service. Operates under minimal supervision. The Release of Information Specialist will also be responsible for maintenance of the Enterprise Master Patient Index (EMPI) by performing regular data quality/audit checks and by merging medical record numbers and/or moving documents to the correct FIN when appropriate. Job Duties & Responsibilities include sorting, prioritizing, preparing, and responding to all incoming requests for Release of Information (ROI) utilizing Health Information Management (HIM) access in Cerner™ within department, state, federal and accrediting regulated time frames; validating authorization requirements; retrieving and preparing records; validating patient information; data entry; invoicing; sending records; answering inquiries; researching and resolving EMPI duplicates and patient overlay issues; troubleshooting MRN/FIN errors; and monitoring data integrity. Work schedule is Monday-Friday 8:00a-4:30p CST with potential adjustments and hybrid work schedule to be determined. Training required onsite for first 90 days at 1860 Executive Dr. Oconomowoc, WI. Education/Training Requirements include High School Diploma/GED required, preferred associate degree in healthcare related field or RHIT/RHIA certification, or two years equivalent healthcare experience. Prior experience in Release of Information or healthcare records administration preferred. Proficiency in computer applications and EMR software like Cerner™ preferred. Rogers Behavioral Health is a nationally recognized, not-for-profit provider of specialized psychiatric care with multiple facilities in Wisconsin and outpatient services across the U.S. Benefits include health, dental, vision insurance, 401(k), employee share program, life/disability insurance, flex spending accounts, tuition reimbursement, wellness programs, and employee assistance program.

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