Job Description
Overview
The Payments, Product and Pricing team is looking for a senior technology manager to lead an engineering team responsible for Managing Products and Pricing Enterprise initiative. Individual will lead strategic initiatives across Real-Time Payments (RTP), FedNow, Zelle for Small Business, and global transfers. This role is pivotal in modernizing Navy Federal’s payment ecosystem, ensuring secure, scalable, and member-centric solutions.
In this role, you will be responsible for the product development and will partner with stakeholders to strategize, enable and deliver Digital Payments integrations in alignment with Cloud Native Core Banking Systems and partner with vendors.
To serve as owner and subject matter expert for an assigned area delivering a designated service to the organization. To provide forward-looking, industry perspective and is responsible for the full lifecycle of the respective service including defining Objectives, Roadmaps and Big Outcomes aligning with Enterprise-wide initiatives. Works independently with no supervision and serve as a mentor to Mangers. Partners with Vendor Management Office in contract analysis and competitive market assessment for vendor selection process. Provides actionable feedback to Resource and Vendor Managers to ensure expected performance to SLAs.
Responsibilities
Provide leadership and guidance to product engineering teams enabling the delivery of products, capabilities, and services leading to desired business value outcomes aligned to strategy
Partner with product leadership and stakeholders to define and execute business and technology strategy including business case and roadmap development driving delivery of products and capabilities aligned with organizational goals and priorities
Build and maintain relationships with business and technology leadership and stakeholders including external vendors
Prepare and manage annual “Change the Business” and “Run the Business” budgets in accordance with established variance targets
Establish measurable team Objectives and Key Results that align with broader organizational objectives
Partner with internal stakeholders (e.g., Fraud, Digital, Core Banking) and external vendors to ensure delivery excellence
Develop workforce strategy; build and grow product delivery teams ensuring the appropriate resources and skills aligned to the long-term strategy and roadmap
Evaluate performance of direct reports including managers and individual contributors; facilitate meaningful coaching conversations on performance and development opportunities
Respond and adjust accordingly to industry, technology, operational, and organizational changes; assess new products and capabilities, technologies, and strategies, and ensure effective operational transition
Seek and drive thought leadership opportunities; provide perspectives on technology strategy and trends
Develop and maintain an understanding of relevant industry regulations and standards, governance policies, best practices, business processes and technology used within related business areas to ensure compliance with policy, procedures, standards, and vendor contractual requirements
Perform benchmarking and trend analysis to drive continuous improvement and elevate portfolio / product team performance
Perform other related duties as assigned
Qualifications
Bachelor’s Degree in Information Technology, Computer Science or related field
Experience in Migrating legacy applications to Modern stack of technologies
Experience in Managing integrations with Real-time and Cross border Payment systems
Experience in Product and technology development team
Deep technical expertise in Azure Platform as a Service (PaaS); Azure Infrastructure as a Service (IaaS) ; Azure Kubernetes Service
Extensive experience in cloud native architectures and technologies (e.g. Containers, Continuous Integration and Delivery, API Management, B2B, B2C etc.)
Advanced skill in formulating a strategic vision and defining and implementing action plans to achieve strategic goals
Advanced knowledge of Agile frameworks (e.g., SAFE)
Experience in leading, guiding and coaching professional staff
Experience in resource allocation and management
Advanced verbal and written communication skills
Effective in producing desired results and achieving goals and objectives
Experience in working with all levels of staff, management, stakeholders, vendors
Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
Advanced skill in relationship building, negotiation, and facilitation skills
Desired Qualifications
Proven experience with RTP, FedNow, Zelle and/or other money movement platforms
Experience in managing production critical payment applications and integration with Payment services providers
Master’s Degree in Information Technology, Computer Science or related field
Knowledge of NFCU operations, processes and procedures
Experience with agile delivery frameworks and Azure DevOps
Advanced knowledge of banking/financial industry standards and practices
Graduate degree in Computer Science, Computer Applications, and/or a similar field
Experience of knowledge in managing teams
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Job Tags
Internship, Work at office, Monday to Friday,