Job Description
DESCRIPTION
We are seeking a highly skilled and innovative Sr. Technical Product Manager to join our Amazon Robotics team. In this role, you will serve as the resident expert for a specific technology within Amazon's vast network, driving innovation, enhancing product design, and collaborating with cross-functional teams to shape the future of Amazon's robotics and automation systems.
Key job responsibilities
1. Technology Expertise
Serve as the Amazon resident expert on the given technology
Maintain industry-leading knowledge in the assigned technology domain
Provide technical guidance and consultation across the organization
2. Product Development and Management
Work across Amazon networks to define requirements for standard products
Create and maintain standard product documentation
Drive enhancements in design for performance, maintainability, and reliability
Lead research and development projects
Network with supply chain partners to drive joint developments
Serve as the core design expert for efficient and effective manufacturing at scale
3. Communication and Leadership
Build consensus around a vision
Lead technical team reviews and take ownership of outcomes
Communicate effectively across various levels and functions
Write and present strategic narratives to leadership and cross-functional teams
Drive effective product discussions and distill clear requirements
Handle escalations appropriately without damaging relationships
4. Problem-Solving and Technical Expertise
Handle complex business and technology problems
Understand system limitations, scaling factors, and architectural decisions
Possess deep full-stack domain knowledge
Apply broad range of analytics techniques
Understand distributed systems architectures
Define technical requirements (e.g., APIs, algorithms)
5. Execution and Impact
Lead end-to-end design and delivery of simplified solutions
Make trade-offs between short and long-term needs
Mitigate long-term risks
Perform on-call duties for the service area
Develop product plans with clear, measurable success criteria
Use technical judgment to test assumptions on design choices and fixes
6. Scope and Influence
Work on one or more programs, potentially across an organization or country
Mentor and develop others in product management best practices
Manage the lifecycle of a technology service product used by external engineers/IT professionals
Engage with customers throughout the service lifecycle
Responsible for customer service adoption success and performance
A day in the life
A day in the life
Daily activities will include:
- voice-of-customer meetings (often on-site at various Amazon locations)
- writing of requirements for product modifications, new product development, or innovative new concepts
- meeting with internal and external R&D and product commercialization team to drive strategic product decisions
- participate in testing (both physical and simulated) - troubleshoot field issues with your product to understand the challenges faced and collect feedback for future improvements.
About the team
The MHE Hardware team is a new and growing group within OneMHS. Our missions is to create the Amazon Standard MHE Hardware through a combination of in-house R&D and supplier IP partnerships. Our products will be the Amazon standard conveyance, sortation, non-AR robotics and custom mechanical machines and solutions used throughout the Amazon network of sites, including all miles.
This team will be based in Cincinnati, OH but with a few key resources in other facilities or FBD. We will challenge the status quo every day and will insist on the highest standards in both our products and how we create and manage them. We will have the best product line in this industry, and the absolute best team is needed to create it.
BASIC QUALIFICATIONS
- Bachelor's degree
- 5+ years of technical product or program management experience
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
Job Tags
Full time, Temporary work,