Help Desk Analyst Job at American Unit, Inc, Atlanta, GA

Tlc0NVpESE52S3J6dzJ5QXFBRUhNaDV6M0E9PQ==
  • American Unit, Inc
  • Atlanta, GA

Job Description

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service.

As a Help Desk System Analyst , you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills, effective communication, and the ability to thrive in a dynamic environment.

You will work with a variety of tools and systems, including Active Directory, Microsoft Teams IP phone systems, and Exchange Admin, while having opportunities to expand your expertise in OKTA, CrowdStrike, AWS, and SharePoint. Your responsibilities will include both in-person support at our office and remote support for users working from home.

Skills :

Strong understanding of Windows 11, Active Directory and MS O365, VPN, RDP.

Required

3

Years

Experience troubleshooting network connectivity, VPNs, and IP phones systems.

Required

3

Years

Certifications such as CompTIA A+, Microsoft certifications, highly desirable

Desired

Job Tags

Work at office, Remote work, Work from home,

Similar Jobs

EPIP

Chief Financial and Administrative Officer (Denver) Job at EPIP

 ...Chief Financial and Administrative Officer Posted on March 15, 2025 The CFAO is a key member of the Foundations executive and leadership teams and integral to the effective functioning of our 15-person Board of Directors. The CFAO provides a strategic voice and valued... 

Swoon

Fashion Designer Job at Swoon

 ...Job Description Were seeking a creative Fashion Designer for a 5-month contract based onsite in San Francisco, CA . Details: Contract Length: 5 months Location: Onsite San Francisco, CA (Rincon Park) Pay Rate: $35$39/hr Role Responsibilities... 

Reliable Robotics

Experimental Test Pilot (Mountain View) Job at Reliable Robotics

 ...experience across aerospace, robotics and self-driving cars working to make this future a reality. As an Experimental Flight Test Pilot at Reliable Robotics, you will be a part of the Flight Operations team and have a leading role in all flight test operations at the... 

The H&K Group

Bridge Carpenter Job at The H&K Group

 ...Applies shock-absorbing, sound-deadening and decorative paneling to ceilings and walls Fits and installs prefabricated window frames, doors, doorframes, weather stripping, interior and exterior trim, add finish hardware, such as locks, letter drops and kick plates... 

Carle Health

BH Milieu Specialist - Community Behavioral Health 6 West Job at Carle Health

Overview Provide a safe environment for patients, visitors and staff in the behavioral health inpatient unit. Assist in providing care to individuals with behavioral/emotional/mental health diagnosis. This position is responsible for ensuring that all therapeutic activities...