Job Description

Company Overview:  

At the Law Office of Parag L. Amin, P.C. ("LawPLA"), we pride ourselves on fostering a culture of growth, collaboration, and excellence. As a rapidly expanding firm, we are committed to providing exceptional legal services while maintaining a supportive and inclusive work environment. We believe in the power of teamwork and continuous improvement, and we are dedicated to investing in the personal and professional development of our employees. 

Position Overview:  

We’re looking for a polished and people-focused professional to be the welcoming face and central hub of our law firm. This role is far more than answering phones or managing calendars—it’s about creating an exceptional client experience from the very first interaction. As the Legal Receptionist and Intake Specialist, you'll be the first point of contact for prospective and existing clients, setting the tone for trust, professionalism, and care. You’ll play a key role in client intake, appointment coordination, and front office management, ensuring that every guest and caller feels heard, helped, and valued. If you take pride in providing top-tier service, have a sharp eye for organization, and thrive in a team-oriented legal environment, we’d love to hear from you. 

Note: this position will be in-person at our office located on W. Century Blvd., in the LAX area.  

Please read the entire job post in order to get all the details on how to submit a complete application. Only complete applications submitted through the process detailed below will be considered. 

Company Video About Us:  

How to Apply:  

In order to be considered for this position, each applicant is required to submit a short video introducing themselves and answer the following two questions: why you are the best person for the job and which one of the firm’s Core Values resonate with you the most and why. Email a link to that video along with a copy of your resume to careers @lawpla.com. 

These instructions above are an important part of the application process and any applications received without these requirements will not be considered.

Our Core Values:  

At the Law Office of Parag L. Amin, P.C. (“LawPLA”), our core values are the principles that guide our approach, define our culture, and drive our success. These values are the foundation upon which we build our relationships with our teammates, our clients, and our community. These values reflect who we are and who we aspire to be. Our core values are: Integrity, Accountability, Proactive, Dependability, Results, Value, Growth and Service. 

Key Responsibilities:  

• Warmly greet visitors and clients, creating a professional and welcoming environment 
• Answer incoming phone calls, addressing all inquiries in a courteous and professional manner and providing exceptional service 
• Conduct initial consultations with potential clients to gather relevant case information and promote the firm's services 
• Ensure client case files are accurately input and updated in our systems 
• Assist in the preparation of client materials and documents as needed 
• Schedule appointments/client consultations, and manage calendars for lawyers and personnel 
• Provide general office support, including handling incoming/outgoing mail and deliveries, scanning documents, and ordering office supplies as needed 
• Ensure the office space is kept clean and organized 
• Contribute to a team-oriented environment, actively engaging in firm initiatives and culture-building activities 
• Perform other administrative tasks as assigned 

Qualifications:  

• High school diploma or equivalent or better 
• Minimum of 2 years of experience in a sales role, call center or customer service role; preferably in retail sales or a professional services environment 
• Excellent verbal and written communication skills and the ability to effectively communicate the value of legal services 
• Exceptional interpersonal skills, with a focus on rapport-building and active listening 
• Ability to multitask and prioritize in a fast-paced environment 
• Robust organizational abilities coupled with a keen eye for detail 
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new technology 
• Ability to uphold the highest level of confidentiality and exercise discretion 
• A proactive, self-motivated work ethic and eagerness to contribute to a collaborative and accountable team 

Culture and Work Environment:  

• Hard-Working:  We are a dedicated team, committed to exceptional client service and legal excellence 
• Collegial Attitude:  We foster a supportive and respectful environment, where every opinion is valued 
• Results-Oriented:  Our team is passionate about achieving positive outcomes for our clients and continually growing professionally 
• Integrity:  We hold ourselves to the highest ethical standards in all interactions 
• Accountability & Dependability:  We trust in the reliability and responsibility of each team member 

Compensation and Benefits:  

• $22 - $27 per hour; based upon skill set and experience and includes the opportunity to qualify for performance incentives 
• Performance incentives package based on individual and team achievements. 
• Benefits include health coverage as well as vacation and paid time off policy to support work-life balance after probationary period of 90 days is completed. 
• Opportunities for advancing professional development 

If you enjoy a challenge, have great attention to detail, want a position where hard work is rewarded and you have an opportunity to grow, we look forward to hearing from you! 

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