Job Title: Microsoft Dynamics 365 with Contact Center - Architect
Location: REMOTE
Work Time Zone: Eastern Time Zone (EST)
Job Description:
Lead the solution architecture and design for Microsoft Dynamics 365 Contact Center and Customer Service applications.
Define technical strategy, architecture, and roadmap for contact center transformation projects.
Integrate Dynamics 365 with Amazon Connect, Genesys, Cisco UCCE, or other contact center platforms.
Design and configure Omnichannel for Customer Service, case management, and self-service portals.
Ensure high availability, scalability, and security of the Dynamics 365 contact center environment.
Collaborate with business analysts to define functional requirements and translate them into technical designs.
Oversee data migration, system integrations, and API developments.
Provide technical leadership to developers, testers, and support teams.
Create detailed solution documentation and architecture diagrams.
Conduct performance testing, troubleshooting, and optimization of contact center workflows
...Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: ~100% full coverage of healthcare for you and your eligible dependents ~ Tuition paid upfront at network schools ~ Free lunch ~ Free parking ~ Free theme park admission...
...Position: IT Support Specialist Department: Information Technology Reports To: IT Support Desk Supervisor Location: Gilbert, AZ (fully onsite, 5 days per week) Pay: $25 - $30/hour We are seeking a motivated IT Support Specialist to join our team in...
...characters, and storylines within entertainment programming. Write compelling copy for a variety of marketing assets, including social media posts, digital and print ads, email campaigns, website content, and video scripts. Partner with designers, strategists, and other...
...travelers around the world in a supportive, friendly, and beautiful work environment. As an **Activities Coordinator** at MVW, you will... ...Coordinator at MVW:**+ Available to work various shifts, holidays, and both weekend days.+ Reach overhead and below the knees, perform...
Are you an experienced Clinical Lab Professional? If so, Labcorp wants to speak with you about exciting opportunities to join our team as a Clinical Lab Scientist in San Diego, CA.Labcorp offers free parking and an innovative workplace where you can contribute to cutting...